We do not accept return items on personalized items.

We stand up for our products and offer free reproductions on any defective or damaged merchandise. This guarantee includes replacements only. No refunds are available on personalized items. Please inspect goods upon receipt. Any defects or damages must be reported within 14 business days of delivery date. No exceptions.

We are happy to accept returns on non-personalized items within 30 days of delivery date.  To be eligible for a return, your item must be unused, in the same condition that you received it and in the original packaging.